How to recover Dokkan Battle account. You have changed phones and when you started Dokkan battle, the free game with Dragon Ball characters, you realized you lost all game data and in-app purchases.
In the following paragraphs, I will explain how to recover Dokkan Battle account listing all the solutions at your disposal.
First, I will tell you how to recover game data through your account Facebook, then I'll walk you through the steps to create a transfer code, which is useful both for transferring a Dokkan Battle account from one device to another and for recovering game data in case of problems.
In addition, I will also explain how to contact the staff of Bandai Namco (the game manufacturer) to verify your identity and try to recover an account to which you no longer have access.
How to recover Dokkan Battle account step by step
Before getting to the heart of this tutorial and explaining how to recover Dokkan Battle account, it can be helpful to know what the only recovery methods are available to you. And, above all, know the operations to implement so as not to lose any progress in the game. You should know that to recover a Dokkan Battle account you have two solutions.
- Facebook account : Dokkan Battle allows you to associate game progress with your Facebook profile, so you can easily recover your account in case of problems.
- Transfer code : it is an alphanumeric code that allows you to recover your Dokkan Battle account. It is valid for 3 months and can only be created from your account.
If you no longer have access to your Dokkan Battle account and have not previously linked it to your Facebook account or have not created a transfer code, the only solution to try to recover your Dokkan Battle account is to contact him Bandai Namco staff and start the game data recovery procedure.
Regardless of the solution chosen to recover your Dokkan Battle account, you should know that in case of passing a Android device to a iPhone / iPad (or vice versa), the Dragon stones that you previously purchased from the in-game store will be lost.
How to recover Dokkan Battle accounts through Facebook
Link a Dokkan Battle account to your profile Facebook It is the best solution to recover game progress in case of a problem with your device.
All you need to do is access the Dokkan Battle settings and log into Facebook with your details.
If a screen opens with the latest news, Press the button Close and choose the option Menu (visible near the button start ), then tap Device Transfer / Backup and select the option Facebook link backup.
Now press the button Login to Facebook and touch the item Follow, to allow Dokkan Battle to log into your Facebook account. If desired, select the option Verify the information you provide to verify the data that Dokkan Battle can access.
If you have the Facebook application installed on your device and you are logged into your account, choose the option Continue as [nome] and press the button Okay twice in a row; otherwise, enter your account login details in the fields Mobile number or address e-mail y Password and press the button Log In.
By doing so, you have linked Dokkan Battle to your Facebook account and, at any time, you can access their game from other device and easily retrieve your game progress. To do this, start Dokkan Battle on the device on which you want to recover your account and press the button Device transfer.
In the new screen that appears, choose the option Transfer game given via Facebook, touch the button Login to Facebook and click on the article Continue as [name] if you have already logged into Facebook on your new device.
Otherwise, enter your Facebook account login details in the fields Mobile number or email address> Password and press the button Log In.
As mentioned above, if you are transferring your game data from Android device to iPhone (or vice versa), you will lose all dragon stones.
In that case, tap the button Okay to continue anyway and press the button again Okay to complete the recovery of your Dokkan Battle account via Facebook.
If all went well, you will see the message Full transfers on the screen. Then press the button Okay and touch the item Tap to start, to access the main screen of your account and resume the game where you left off.
How to recover Dokkan Battle accounts using transfer code
Among the solutions that you can consider to recover your Dokkan Battle account is also the creation of the Transfer code, a unique alphanumeric code that allows you to log into your game from another device without losing game data.
First, launch Dokken Battle on your device, go to the main screen of your account and press the item Menu.
In the new screen that appears, choose the option Device Transfer / Backup, touch the item Create transfer code and confirm your intention by pressing the button Okay.
Then choose the option Copy, to copy it, or Send an e-mail, to email it to your inbox.
You are now ready to recover your Dokken Battle account on another device. To do this, start the game on your new mobile phone or tablet, choose the option Device transfer and on the new screen that is displayed tap the item Enter the transfer code.
Then enter your User ID and Transfer code previously created in the corresponding fields and press the button Okay twice in a row. The message Full transfers will confirm the recovery of your account.
How to recover lost Dokkan Battle account
You no longer have access to your Dokkan Battle account and have not previously linked your game to your Facebook account or created the transfer code?
If so, your only solution is to try contact Bandai Namco, the game maker.
To do this, connect to the account recovery page of the Bandai Namco website and click the button Send an e-mail present at the bottom of the page: your email client will open, through which you can send your message.
Alternatively, log into your inbox, click the button to create a new message and enter the address [email protected] In the field for the recipient of the email, then enter the 7eda object in the corresponding field and click the button to send the message.
Now, you just have to wait for a response email with which you will be notified that your request has been answered and that it will contain a link that you will have to access within two hours. Then open the link in question and complete the necessary form to request the recovery of your account by entering all the required data.
First, enter your User ID (the numeric code visible in the upper right when you start Dokken Battle), your Username (the username used in the game) and the User Rank (the level of play reached) in the corresponding fields and specify the date of your last access to Dokken Battle, through the drop-down menus visible next to the item Date of last login.
Then indicate if you have bought the Dragon stones from the game store, placing the check mark next to one of the available options between si / No and specify any additional information and purchase transaction ID in the field Transaction ID, purchase information.
By providing this information, you increase the ability to verify your identity and recover your account.
Now, through the drop-down menus visible next to the option Date you created the account, specify the date of creation of your account, enter the information of the characters present in your Dokken Battle box and indicate other information that you remember and that may be necessary for the recovery of game data, such as used device during the last Dokken Battle login and time zone.
If you do not remember any mandatory information, enter the option Unknown.
Finally, indicate the reason for your request in the field Reason you lost your account and click the button Confirm to request the recovery of your account.
If Bandai Namco staff can confirm your identity (you must wait 2-10 days), you will be sent a Transfer code useful to recover your account, following the instructions I gave you in the previous paragraphs.
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